Stuck? Wink gets it.

Pick a screenshot of the chat from Photos (or drop one onto the app). Your phone recognises the text on the device first, then the screenshot and those lines go to our server and on to OpenAI, which works out who said what and which message is waiting on you. The chat redraws on your screen as it is read, and a button offers to reply to that person.

The screenshot is not kept by us. What leaves your phone and for how long is in the privacy policy.

Rizzpond reads a screenshot, not the app behind it, so any chat with bubbles on the left and right can work. It has been tested most on ordinary light-mode chat screenshots. If a read comes out wrong, you can tap the bubbles to fix who said what before you ask for replies, and a scan Wink couldn't read well enough is given back.

No, never. It copies a reply to your clipboard when you tap Copy. You paste it, change it if you like, and you send it. Wink never sends anything, never posts anything and never contacts anyone.

From three places: the card you picked in the quiz, your own bubbles in the chats you scan, and anything you type into Teach Wink or Fix it under the You tab. Wink then matches your casing, punctuation, your "tho" and how often you use emoji. If it has you wrong, open You → your texting style and correct it; that beats everything else.

Three reply requests on your first day, then one a day, resetting at your local midnight. Each request shows two replies with a third locked. You also get one Smart scan to try; after that, pasting the text still works for free. If your free scan fails or comes back unreadable, it is given back to you.

Smart scan whenever you want it, a third reply option on every request and a much higher daily allowance. Wink also decides per reply whether one text or a double text fits better. Pro comes weekly, monthly or yearly; the price of each is shown in the app before you buy. There is no trial. Buying needs Sign in with Apple, so the purchase can follow you to a new phone.

In your Apple settings: Settings → your name → Subscriptions → Rizzpond, or in the app under You → Manage Pro, which opens the same Apple screen. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel the subscription. Apple's guide.

Purchases go through Apple, so refunds do too. Ask at reportaproblem.apple.com; Apple decides under its own rules. We cannot refund you ourselves, but write to us if something went wrong and we will help you get it sorted.

Make sure you are signed in with the same Apple ID that bought it, then tap Restore in the app (You → Manage Pro, or the paywall). Our server checks the subscription with Apple; if Apple says it is active, Pro switches on. Still stuck? Email us with the date of the purchase.

In the app: You → Account → Delete account (Delete my data if you never signed in). Everything tied to your account on our server goes with it. Deleting the app removes what is on your phone. A subscription is not cancelled by this; cancel it with Apple separately.

You have used today's allowance. It comes back at your local midnight. Pro raises it. Every account also has a daily cap on screenshot reads, and the service has a daily budget shared by everyone; if that one is hit, the app says so and the next day works again.

Try again first: a failed request does not use your allowance or your free scan. If it keeps failing, check that you are online and on the latest version of the app, then email us with what you were doing.

Yes. The reading and writing are done by models from OpenAI, through our server. No person at Rizzpond reads your chats, and they are not stored by us. The privacy policy has the whole picture, including the one exception: named test accounts, today only the maker's own.